Shipping Policy

At Clare de Lune Farm, we take care in preparing and shipping your order. Below you’ll find our shipping practices and policies.

1. Processing Times

• Orders are typically processed and shipped within 2–3 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Rates

• We ship through trusted carriers such as USPS and UPS.

• Shipping costs are calculated at checkout and vary depending on your location and order size.

• Free shipping may be offered on promotional occasions (see product page or announcements).

3. Delivery Times

• Standard shipping typically takes 3–7 business days within the United States.

• Delivery times are estimates only and not guaranteed, as they depend on the carrier.

4. Tracking Your Order

• Once your order has shipped, you will receive an email with tracking information.

• Please allow 24 hours for tracking updates to appear.

5. Shipping Restrictions

• We currently ship within the United States only.

• Due to regulations, we may not be able to ship to certain states or regions. If we cannot ship to your address, we will contact you and issue a full refund.

6. Lost, Stolen, or Damaged Packages

• Clare de Lune Farm is not responsible for packages lost or stolen after confirmed delivery by the carrier.

• If your order arrives damaged, please contact us at claredelunefarm@gmail.com within 7 days of receipt with photos of the damage so we can assist.

7. Incorrect Addresses

• Customers are responsible for ensuring that shipping information is accurate at checkout.

• We are not responsible for packages delayed or undeliverable due to incorrect addresses.

8. Contact Us

If you have questions about shipping, please reach out to us at:
claredelunefarm@gmail.com